Service Dispatcher
Carolina Commercial Kitchen Service
Parts and DispatchCharlotte, NCFull timeHybrid$55k–$65k/yrPosted Oct 30, 2026
About the role
Keep 20 technicians moving across the Carolinas by scheduling calls, routing techs, and keeping customers informed.
Responsibilities
- Take service calls from restaurants and facilities
- Schedule and route technicians by skill and location
- Update customers on arrival times and parts status
- Close out work orders for invoicing
Qualifications
- 2+ years of dispatch or customer service experience
- Calm under pressure with multiple calls at once
- Experience with field service software
- Food equipment or HVAC background a plus
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and paid holidays
- Paid CFESA certification and factory training
- Hybrid schedule after training
- Quarterly team bonus